Helplines

A list of some of the phone-based and online services available in New Zealand that offer support, information and help.
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Found in: Community Support Groups / Specialised Support
Region: Nationwide
 All services are available 24 hours a day, seven days a week unless otherwise specified.

Contact Information

    ANY EMERGENCY dial 111
  • Need to talk? Free call or text 1737 any time for support from a trained counsellor.
  • Lifeline – 0800 543 354 (0800 LIFELINE) for counselling and support.
  • Depression Helpline – 0800 111 757 to talk to a trained counsellor about how you are feeling or to ask any questions.
  • Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO) For people in distress, and people who are worried about someone else.
  • Healthline – 0800 611 116 for advice from trained registered nurses.
  • Samaritans – 0800 726 666
  • Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz. For young people, and their parents, whānau and friends.
  • What's Up – 0800 942 8787 (for 5–18-year-olds; Mon to Fri midday–11pm and weekends 3pm–11pm).
  • Kidsline – 0800 54 37 54 (0800 KIDSLINE) – for young people up to 18 years of age. Open 24/7.
  • OUTLine NZ – 0800 688 5463 (0800 OUTLINE) – provides confidential support for sexuality or gender identity issues.
  • SPARX – an online self-help tool that teaches young people the key skills needed to help combat depression and anxiety.
  • The Journal – NZ based self-help programme designed to teach you skills that can help get through mild to moderate depression more effectively.
  • Big White Wall – Free for Auckland residents. A UK-based professionally facilitated, peer support community of people who are experiencing common mental health problems.
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