There is violence in my home

Family violence – including psychological, physical and/or sexual abuse may increase during this time. Some people using violence may use COVID-19 to further isolate their partners and whānau.
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The Government and the Police are aware the noho rāhui may increase whānau violence and are taking family violence and sexual violence very seriously. Family violence and sexual violence services are essential services and will remain available.


If you're in danger now:
  • Phone the police on 111 or ask neighbours of friends to ring for you.
  • Run outside and head for where there are other people.
  • Scream for help so that your neighbours can hear you.
  • Take the children with you.
  • Don't stop to get anything else.
  • If you are being abused, remember it's not your fault. Violence is never okay.

Support Services

These services are still open and available to access during all alert levels

Shine helpline - 0508 744 633

Women’s Refuge Crisis Line - 0800 REFUGE or 0800 733 843

Shakti - 24/7 multi lingual crisis line - 0800SHAKTI (0800742584)

For ethnic women of Asian, African and Middle Eastern origins crisisline@shakti.org.nz

You can find a list of other support services here.

Looking out for others

Preventing family violence is everyone’s business and we all as whānau and communities need to be extra vigilant.

  • Stay as connected as you can and keep an eye out for the safety and wellbeing of children and vulnerable adults.
  • Talk to friends, whānau and neighbours if you need support, or to see if they need help. Use social media to keep in touch and check-in with each other.